Refund Policy

Thank you for choosing YogicMall.com. We are committed to providing high-quality products and services. We understand that online shopping doesn’t always go as expected, hence we offer the following policy for incorrect shipments. Please note, we do not support returns or exchanges.

Incorrect Shipment Replacement

If you receive an item that does not match your order, we take full responsibility and will provide a replacement for the correct product.

Procedure

1. Notify Us: If you believe you have received an incorrect item, please contact us within 48 hours of receipt at cs@yogicmall.com, providing your order number and details of the product received.
2. Provide Proof: We may ask for photos of the item you received as evidence.
3. Replacement of Products: Once an incorrect shipment is confirmed, we will arrange to ship the correct item to you as soon as possible, at no additional cost.

No Returns or Exchanges

Please understand, aside from incorrect shipments, we do not accept any form of returns or exchanges. This includes, but is not limited to:

• Change of mind
• Dissatisfaction with product size, color, or material not meeting expectations
• Damage caused by customer mishandling

We encourage our customers to carefully read product descriptions and reviews before making a purchase to ensure the product meets your needs.

Contact Us

We understand there may be special circumstances, and if you have any questions or need assistance, please do not hesitate to contact us:

• Email: cs@yogicmall.com

We reserve the right to update our Refund Policy at any time without notice. Please visit our website regularly to stay informed about our latest policies.